Terms of service

Terms of Service

HerbanutritionShop
Operated by: Herbalife Independent Member – HerbanutritionShop
Contact: info@herbanutrition.shop
Registered and operating in the United Kingdom. Full business address available upon request.

1. Overview

By accessing or purchasing from HerbanutritionShop, you agree to be bound by these Terms of Service.
These terms apply to all users of the site, including browsers, customers and anyone accessing or using any part of the store.

Please read these Terms carefully before using our website.

2. Online Store Terms

You must be at least 18 years old to use this site or make a purchase.
Our products are not intended to diagnose, treat, cure or prevent any disease.
Purchases made on this website are for personal use only and not for resale without written permission.

3. Products & Availability

We offer nutritional supplements, vitamins, shakes and wellness products.
All descriptions of products and pricing are subject to change at any time without notice.
We reserve the right to:

  • limit quantities,

  • discontinue products,

  • refuse orders that appear suspicious or fraudulent.

4. Payment Terms

We accept the following payment methods:

  • Shopify Payments (card payments)

  • PayPal

  • Apple Pay / Google Pay

  • Klarna (where available in your region)

All payment information is processed securely through our respective payment partners.

5. Order Processing

Orders are processed within 1–2 business days.
Shipping times vary depending on your region (UK, EU, USA, Canada, Scandinavia).

Once an order has been processed or shipped, it can no longer be cancelled.

6. Cancellations & Changes

You may request a cancellation before your order is processed, which typically occurs within a few hours of purchase.
To request cancellation, contact us at info@herbanutrition.shop as soon as possible.

We cannot guarantee the ability to cancel if the order has already been processed or shipped.

7. Accuracy of Billing & Account Information

You agree to provide current, complete and accurate purchase and account information.
We reserve the right to refuse or cancel orders if incorrect information is provided.

8. Shipping & Delivery

We deliver to:

  • United Kingdom

  • European Union

  • United States

  • Canada

  • Scandinavia

Additional regions may be added in the future.

Shipping fees, taxes and duties may vary depending on the destination country.

9. Returns & Refunds

Our 30-day return policy applies to most products.
Please refer to our full Return & Refund Policy here:
https://www.herbanutrition.shop/policies/refund-policy

10. Prohibited Uses

You are prohibited from using the site or its content:

  • for unlawful purposes,

  • to collect personal data of others,

  • to interfere with security features of the site,

  • to engage in harmful or fraudulent activities.

11. Health Disclaimer

Products sold on this website are not intended to diagnose, treat, cure or prevent any disease.
Individual results vary.
Consult your doctor before using dietary supplements, especially if pregnant, breastfeeding, or taking medication.

12. Limitation of Liability

HerbanutritionShop is not liable for:

  • delays caused by customs, couriers, or external factors,

  • misuse of products,

  • inaccuracies caused by third-party services.

Our maximum liability shall not exceed the value of the order.

13. Privacy

Your submission of personal information is governed by our Privacy Policy, available here:
https://www.herbanutrition.shop/policies/privacy-policy

14. Changes to Terms

We reserve the right to update, modify or replace any part of these Terms at any time.
Continued use of the site constitutes acceptance of any changes.

15. Contact Information

Questions about the Terms of Service should be sent to:
info@herbanutrition.shop