Terms of Service

Terms of Service

HerbanutritionShop
Operated by: Herbalife Independent Member – HerbanutritionShop
Contact: info@herbanutrition.shop
Registered and operating in the United Kingdom. Full business address available upon request.

1. Overview

By accessing or purchasing from HerbanutritionShop, you agree to be bound by these Terms of Service.
These terms apply to all users of the site, including browsers, customers and anyone accessing or using any part of the store.

Please read these Terms carefully before using our website.

2. Online Store Terms

You must be at least 18 years old to use this site or make a purchase.
Our products are not intended to diagnose, treat, cure or prevent any disease.
Purchases made on this website are for personal use only and not for resale without written permission.

3. Products & Availability

We offer nutritional supplements, vitamins, shakes and wellness products.
All descriptions of products and pricing are subject to change at any time without notice.
We reserve the right to:

  • limit quantities,

  • discontinue products,

  • refuse orders that appear suspicious or fraudulent.

4. Payment Terms

We accept the following payment methods:

  • Shopify Payments (card payments)

  • PayPal

  • Apple Pay / Google Pay

  • Klarna (where available in your region)

All payment information is processed securely through our respective payment partners.

5. Order Processing

Orders are processed within 1–2 business days.
Shipping times vary depending on your region (UK, EU, USA, Canada, Scandinavia).

Once an order has been processed or shipped, it can no longer be cancelled.

6. Cancellations & Changes

You may request a cancellation before your order is processed, which typically occurs within a few hours of purchase.
To request cancellation, contact us at info@herbanutrition.shop as soon as possible.

We cannot guarantee the ability to cancel if the order has already been processed or shipped.

7. Accuracy of Billing & Account Information

You agree to provide current, complete and accurate purchase and account information.
We reserve the right to refuse or cancel orders if incorrect information is provided.

8. Shipping & Delivery

We deliver to:

  • United Kingdom

  • European Union

  • United States

  • Canada

  • Scandinavia

Additional regions may be added in the future.

Shipping fees, taxes and duties may vary depending on the destination country.

9. Returns & Refunds

Our 30-day return policy applies to most products.
Please refer to our full Return & Refund Policy here:
https://www.herbanutrition.shop/policies/refund-policy

10. Prohibited Uses

You are prohibited from using the site or its content:

  • for unlawful purposes,

  • to collect personal data of others,

  • to interfere with security features of the site,

  • to engage in harmful or fraudulent activities.

11. Health Disclaimer

Products sold on this website are not intended to diagnose, treat, cure or prevent any disease.
Individual results vary.
Consult your doctor before using dietary supplements, especially if pregnant, breastfeeding, or taking medication.

12. Limitation of Liability

HerbanutritionShop is not liable for:

  • delays caused by customs, couriers, or external factors,

  • misuse of products,

  • inaccuracies caused by third-party services.

Our maximum liability shall not exceed the value of the order.

13. Privacy

Your submission of personal information is governed by our Privacy Policy, available here:
https://www.herbanutrition.shop/policies/privacy-policy

14. Changes to Terms

We reserve the right to update, modify or replace any part of these Terms at any time.
Continued use of the site constitutes acceptance of any changes.

15. Contact Information

Questions about the Terms of Service should be sent to:
info@herbanutrition.shop

 

Your Questions, Answered

How long does delivery take?

Orders are usually processed within 1 working day. Standard delivery typically takes 2–4 working days after dispatch.

Do you offer free delivery?

Yes, we offer free delivery on all UK orders over £100. For orders below this amount, the delivery cost is shown at checkout before you pay.

Are your Herbalife products genuine?

All products are genuine Herbalife Nutrition items, sourced from authorised distributors and supplied in original, sealed packaging with valid expiry dates.

Can I return my order?

Unopened and unused products can be returned within 30 days of delivery. Please contact us before sending anything back so we can confirm the return address and instructions.

How do I prepare Formula 1 correctly?


Mix 2 level scoops (26 g) of Formula 1 with 250 ml of semi-skimmed milk or a plant-based alternative. Shake or blend until smooth. For best texture, use cold milk.

Which meals can I replace with a Formula 1 shake?


You can replace breakfast and lunch, or breakfast and dinner.

We recommend keeping one balanced hot meal per day.

Do Herbalife Formula 1 shakes contain soy or oats?


Most classic Formula 1 flavours contain soy protein and oat fibre.

Some specialised or vegan versions may use alternative protein sources.

Please check the ingredient list on each product page if you have allergies.

Are Herbalife products vegetarian or vegan?


Most Formula 1 flavours are suitable for vegetarians.

Some versions, such as certain plant-based options, are fully vegan.

Check each individual product page for full details.

How quickly will I feel results?


Every person is different. Herbalife is designed to support balanced nutrition and calorie management. Consistency, hydration and a balanced diet are key to seeing progress.

I feel hungry at the beginning — is this normal?


Yes. During the first 2–7 days, your body may adjust to lighter meals, especially if you previously ate heavier foods. Staying hydrated (around 2 litres per day) helps the transition.

What’s the difference between Formula 1 Express Bars and Protein Bars?

Formula 1 Express Bar: a full meal replacement bar with balanced nutrition.


Protein Bar: a snack designed to support your daily protein intake.

How should I store Herbalife products?


Store them in a cool, dry place, tightly sealed after opening. Avoid direct sunlight or heat exposure.

Are your products safe to use with medication or health conditions?


If you have a medical condition or take regular medication, please consult your GP or healthcare professional before starting any nutritional programme.