Shipping Policy
Shipping Policy
Order Processing Time
All orders are processed and packed within 1–2 business days.
Our team always aims to prepare your order as quickly and efficiently as possible.
Shipping Time
Once your order has been processed and dispatched, delivery typically takes 2–3 business days.
In most cases, customers receive their order within approximately 3 days from the moment the order is placed.
Please note: shipping times are estimates and may vary due to factors outside our control, such as courier delays, customs processing or busy seasonal periods.
Shipping Methods
We work with trusted delivery partners in the UK, EU and internationally.
The courier used may vary depending on your region and warehouse location.
We always choose the most reliable option to ensure timely and safe delivery.
Shipping Rates
United Kingdom & International Orders
Free shipping on orders over £100 (or equivalent value in your local currency).
Orders below £100: £6 shipping fee.
Handling charge: £0
Picking & packing: £0
Shipping costs are displayed clearly at checkout before payment.
Order Tracking
Once your order has been shipped, you will receive an email with your tracking number.
You can use this to monitor the progress of your shipment at any time.
Delivery Issues
If you experience any problems with your delivery—such as delays, missing items, damage in transit or tracking issues—please contact us at:
We will assist you promptly and ensure your order arrives safely.
Thank You
Thank you for choosing HerbanutritionShop for your nutrition and wellness products.
Your Questions, Answered
How long does delivery take?
Orders are usually processed within 1 working day. Standard delivery typically takes 2–4 working days after dispatch.
Do you offer free delivery?
Yes, we offer free delivery on all UK orders over £100. For orders below this amount, the delivery cost is shown at checkout before you pay.
Are your Herbalife products genuine?
All products are genuine Herbalife Nutrition items, sourced from authorised distributors and supplied in original, sealed packaging with valid expiry dates.
Can I return my order?
Unopened and unused products can be returned within 30 days of delivery. Please contact us before sending anything back so we can confirm the return address and instructions.
How do I prepare Formula 1 correctly?
Mix 2 level scoops (26 g) of Formula 1 with 250 ml of semi-skimmed milk or a plant-based alternative. Shake or blend until smooth. For best texture, use cold milk.
Which meals can I replace with a Formula 1 shake?
You can replace breakfast and lunch, or breakfast and dinner.
We recommend keeping one balanced hot meal per day.
Do Herbalife Formula 1 shakes contain soy or oats?
Most classic Formula 1 flavours contain soy protein and oat fibre.
Some specialised or vegan versions may use alternative protein sources.
Please check the ingredient list on each product page if you have allergies.
Are Herbalife products vegetarian or vegan?
Most Formula 1 flavours are suitable for vegetarians.
Some versions, such as certain plant-based options, are fully vegan.
Check each individual product page for full details.
How quickly will I feel results?
Every person is different. Herbalife is designed to support balanced nutrition and calorie management. Consistency, hydration and a balanced diet are key to seeing progress.
I feel hungry at the beginning — is this normal?
Yes. During the first 2–7 days, your body may adjust to lighter meals, especially if you previously ate heavier foods. Staying hydrated (around 2 litres per day) helps the transition.
What’s the difference between Formula 1 Express Bars and Protein Bars?
Formula 1 Express Bar: a full meal replacement bar with balanced nutrition.
Protein Bar: a snack designed to support your daily protein intake.
How should I store Herbalife products?
Store them in a cool, dry place, tightly sealed after opening. Avoid direct sunlight or heat exposure.
Are your products safe to use with medication or health conditions?
If you have a medical condition or take regular medication, please consult your GP or healthcare professional before starting any nutritional programme.